FAQS
Product and Scalp Concerns
Our company takes the safety of our products very seriously and adheres to strict regulatory guidelines. Our products have undergone safety assessments to ensure its suitability for general use. We still recommend consulting with your healthcare provider before using any cosmetic product during pregnancy or while breastfeeding, as they can provide personalised advice based on your individual circumstances.
Our company takes the safety of our products very seriously and adheres to strict regulatory guidelines. Our products have undergone safety assessments to ensure its suitability for general use. We still recommend consulting with your healthcare provider before using any cosmetic product during pregnancy or while breastfeeding, as they can provide personalised advice based on your individual circumstances.
Remi’s products focus on scalp health and hair strength, which benefits damaged hair. You may want to explore each of our products and consult with our customer support. Regarding specific recommendations for damaged hair you may need more guided advice and we would recommend a consultation with Trua Clinic.
Yes, Remi products are suitable for both men and women. They are designed for all scalp and hair types.
Remi is suitable for children over the age of 3, please note that our products are not designed with children in mind. Please consider contacting Trua Clinicfor more specific advice on your child.
Remi products are suitable for everyone, emphasising inclusivity and being suitable for all scalp and hair types. They are designed to promote scalp health and healthy hair for a wide range of individuals.
Remi products, such as Density Drop and Daily Anchor are intended to promote hair health by focusing on scalp health and strength, and the basis of scalp health starts with our scalp exfoliator Bye Bye Build Up to nourish and clean the scalp so that products perform at an optimal level. Also maintaining a healthy diet, avoiding excessive heat styling, and protecting your hair from environmental damage can also contribute to healthier hair.
Taking care of your scalp is crucial because it forms the foundation for healthy hair growth. A healthy scalp can lead to stronger, more vibrant hair. Scalp care can help prevent issues like dandruff, excess sebum production, and hair loss. Your first step is our scalp exfoliator to clear the scalp of debris, sweat, oil, pollution and helps support follicles to escape through the scalp once those layers of build up have been removed.
Shipping & Delivery
To learn about our returns policy, you should visit our returns policy page.
If your order is late, it’s advisable to reach out to Remi’s customer support, which can be contacted here. They will be able to provide you with information about the status of your order and potential solutions.
If you have a question about your order, you should contact Remi’s customer support here. They will be able to assist you with any order-related inquiries.
Yes, we ship our products all over the globe.
Please view further information here.
Yes, choose Click & Collect when checking out. Orders are typically processed adn ready within 24hours. You will be notified via email once your order is ready for collection. Our HQ location can be found here.